Last updated: October 2026. This policy applies to orders placed directly with AB AaZaA Bags on WhatsApp or by phone. Orders placed on Flipkart are shipped and delivered under Flipkart’s own shipping terms.

Where we deliver

We deliver to most pin codes across India through trusted courier partners. If your pin code is not serviceable, we will tell you before you pay.

Processing time

Orders are usually packed and dispatched within 1 to 2 working days after your order and payment are confirmed. Orders confirmed on Sundays or public holidays are processed on the next working day.

Delivery time

• Hyderabad and Telangana: usually 2 to 4 working days.
• Rest of India: usually 3 to 7 working days.
• Remote areas may take a little longer.

These are estimates. Delays can occasionally happen because of weather, festivals or courier issues, and we will keep you updated on WhatsApp.

Shipping charges

Any shipping charge is shown to you on WhatsApp before you confirm your order. There are no hidden costs.

Order tracking

Once your order is dispatched, we send the courier name and tracking number to you on WhatsApp.

Damaged or missing parcels

If your parcel arrives damaged or opened, please take photos before opening it fully and message us within 48 hours on WhatsApp at +91 95300 11035. See our Return & Refund Policy for next steps.

Contact

AB AaZaA Bags, Ground Floor, 12-2-37/1/A, Zeba Bagh, Asif Nagar, Hyderabad, Telangana 500028. Phone: +91 95300 11035. Email: aazaabags@gmail.com.